Order Processing
If you would like to place an order over the phone or have any questions please call us toll free: 1-888-983-2052
At Fifth Avenue Jewelers, we want you to have a
satisfying shopping experience. For your convenience, the following
payment options are available: American Express, Visa,
Mastercard and Discover. Prior to shipment, all items are packaged in Fifth Avenue Jewelers signature gift packaging. As soon as
you place your order using our easy-to-navigate system, we immediately
begin processing it. Because it is immediate, canceling your order is
not an option. Most orders are processed and leave our facility in as
little as two to three business days. If for some reason you change
your mind after placing an order, please see our return policy.
Shipping
We use the
most reputable shipping companies to deliver your purchase in a timely
manner. We deliver to street addresses in the continental United
States, Hawaii, and Alaska using private carriers. We use United States
Postal Services (USPS) for APO/FPO and P.O. Box destinations.
Security/Insurance Protection
When
your order is shipped from our facility, you will receive an email with
the tracking information. All packages are fully insured at no
additional charge to you and require a signature upon delivery.
Shipping Options
Please note that the shipping times stated below are in addition to the processing time.
Fedex (under $500)
|
$24.95 |
| Fedex (over $500) |
$14.95 |
USPS (under $500)
| $19.95 |
| USPS (over $500) | $14.95 |
|
In-Store Pickup |
FREE |
Deliveries to Hawaii may require additional time in transit.
Questions
For product inquiries or help using the Fifth Avenue Jewelers website, please call 888-983-2052.
Cancellations & Returns
We want you to be perfectly
satisfied with your purchase. If you are not satisfied for any reason,
you can return the product in it's original condition for a refund or
replacement within 15 days of
purchase. Special order items may not be returned. This return policy is for online purchases only. Please see store for details.
Returns are easy.
